Services
What We Do
Your Digital Help Hub
At TechMama, we offer tailored IT solutions for regional Victorian locals and small enterprises. Our mobile tech support includes device setup, data transfers, and security solutions delivered to your location. Need help with Bigpond email passwords or mobile phones? Our expert team provides personalised assistance for Bigpond, Apple ID, and Samsung Account issues, ensuring your connectivity and security.
Additionally, we provide customised tech education to boost your digital skills and promote eco-friendly practices. Trust TechMama for reliable, on-site IT support that addresses your immediate tech needs and encourages sustainable digital habits, wherever you are.
Services
Go along with us for seamless solutions
Data Transfers
Seamless transfer of data between devices, ensuring all your files, contacts, and settings are preserved.
Example: Transferring photos, documents, and contacts from an old laptop to a new one or from an old phone to a new one.
Device Setup
Expert assistance in setting up and optimising devices such as smartphones, tablets, computers, and smart home devices.
Example: Setting up a new smartphone with apps, email configuration, and etc.
Eco-Friendly Practices
Promoting sustainable digital habits to minimise environmental impact, such as reducing electronic waste and optimising energy usage.
Example: Recommending energy-efficient device settings, promoting paperless workflows, and recycling old electronics responsibly.
Mobile Tech Support
On-the-go assistance for mobile devices, addressing issues like performance optimization, app troubleshooting, and connectivity problems.
Example: Resolving software glitches on a smartphone, configuring mobile internet settings, and troubleshooting Bluetooth / WiFi connectivity.
Security Solutions
Robust security measures to protect your devices and data from cyber threats and unauthorised access.
Example: Installing antivirus software, setting up firewalls, and implementing encryption protocols for enhanced security.
Data Backup & Recovery Solutions
Reliable solutions for backing up your data and recovering lost or damaged files, ensuring your important information is always protected and accessible.
Example: Setting up automated cloud backups for your computer files, retrieving accidentally deleted documents, and recovering data from corrupted hard drives or SD cards.
Email & Account Management
Personalised support for managing email accounts (e.g., Bigpond, Gmail) and digital identities (e.g., Apple ID, Samsung Account). Example: Assisting with password resets, account recovery, and setting up email clients on different devices.
Home Network Setup & Device Support
Comprehensive assistance with setting up and optimising your home network and devices, including WiFi, Fetch, Smart TVs, and other connected gadgets.
Example: Configuring your home WiFi for optimal performance, setting up Fetch for seamless streaming, and connecting Smart TVs and other devices to your network for a smooth, integrated home experience.
On-Site IT Support
Reliable support delivered directly to your location, ensuring quick resolution of technical issues without the need for you to travel.
Example: Providing on-site assistance for setting up office networks, troubleshooting hardware issues, and configuring software for small businesses.
Tech Education Workshops
Customised workshops to enhance digital literacy and skills, covering topics like using new software, improving cybersecurity awareness, and maximising device capabilities.
Example: Conducting workshops on how to use banking apps securely, navigate with smartphone maps, set up health apps to track your wellness, and tips for troubleshooting common issues.